General Terms and Conditions (GTC)

1. Scope

These general terms and conditions (GTC) apply to all orders placed via our website (www.ccfy.de). The GTC regulate the contractual relationship between the provider (CCFY GbR) and the customer for the services offered in our online shop (e.g. website creation, branding package, logo design).

2. Contracting party

The purchase contract is concluded between:

CCFY GbR
Owners Özlem Hacibektas & Orhan Yilmaz
Attichstr. 5
66482 Zweibrücken

and the purchaser (customer).

3. Services

We offer the following services:

website creation
branding package
logo design

The exact contents and scope of each service are shown on the website and can be viewed before purchase.

4. Ordering process and conclusion of contract

The customer can add the services to the shopping cart by selecting them on the website.
By submitting the order by clicking the button “Buy now” or “Order with payment”, the customer makes a binding offer to conclude a contract.
The contract is concluded when we accept the customer’s order by sending an order confirmation by email.
Alternatively, the customer can request an individual offer. The contract is concluded when the customer confirms the offer in writing.

5. Prices and payment terms

All prices on the website are in Euros (EUR) and include VAT.
Payment is made using the payment methods provided during the ordering process (e.g. credit card, PayPal, bank transfer).
When ordering individual services (e.g. website creation), a deposit of up to 50% of the total service is due. The remaining amount is due after the service has been provided and before handover.

6. Delivery and performance time

The ordered services (e.g. websites) will be created after full payment has been received and within the time frame specified on the website or agreed with the customer.
Delays may occur in individual cases due to coordination processes or the customer's involvement. The customer is obliged to provide the necessary content and materials in a timely manner.

7. Customer's obligation to cooperate

The customer undertakes to provide the information and materials required for the provision of the service on time. Delays due to missing or incomplete information provided by the customer shall be at the customer's expense.

8. Copyright and rights of use

All created websites, logos and branding materials remain our property until full payment is made.
After full payment, the customer receives a simple, unlimited right to use the work created.
The distribution or sale of the created materials to third parties without our consent is not permitted.

9. Warranty and Liability

We guarantee that the services provided comply with the contractually agreed specifications.
In the event of defects, the customer is entitled to subsequent performance. If this does not occur, the customer is entitled to demand a reduction in the purchase price or to withdraw from the contract.
Our liability is limited to cases in which we have acted intentionally or with gross negligence. We are only liable for simple negligence if it concerns essential contractual obligations that are necessary for the fulfillment of the contract. In all other cases, we exclude any liability to the extent permitted by law.

10. Right of withdrawal

Our services are tailor-made, individually manufactured products that are specifically tailored to the needs of the customer. For this reason, no right of withdrawal according to Section 312g Paragraph 2 No. 1 of the German Civil Code (BGB).

The customer expressly agrees that we begin to provide the service immediately after the contract is concluded. The customer acknowledges that with this consent, the statutory right of cancellation expires.

11. Data Protection

The data required for contract processing are collected, processed and used in accordance with the applicable data protection regulations. Further information can be found in our privacy policy.

12. Inclusion of the General Terms and Conditions

By completing the order, the customer agrees to these General Terms and Conditions.

13. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If the customer is a merchant, the place of jurisdiction is our place of business.
Should individual provisions of these terms and conditions be invalid, the remainder of the contract shall remain valid. The invalid provision shall be replaced by the statutory provision.